MPE UK, a food packaging machinery specialist, has praised Apex Dynamics UK for its reliability, consistent quality and fast delivery times. The company switched to Apex Dynamics for its precision gearboxes after experiencing rising prices, longer lead times and a series of quality issues with its previous supplier, including gearbox corrosion.
John Hodgkiss, technical director of MPE UK, explains: “Apex Dynamics UK provide us with consistent high quality, excellent lead times and great customer service. We actively looked around for a new supplier and spoke to their team, initially at PPMA. They have been friendly and knowledgeable right from the start, and we can get in touch with them easily to ask for their advice.”
MPE UK selects Apex Dynamics for quality, service and delivery speed
Based in Derbyshire, MPE UK is an OEM specialising in the design, build and supply of machines to the food industry. It has customers around the world, including in the UK, mainland Europe and the US. Marking 20 years in operation this year, MPE UK specialises in sandwich and tray sealing equipment. Its portfolio also includes conveyors and other technologies.
The company has been using Apex Dynamics UK for a few years and trusts the gearbox specialist to provide advice on design and specification. MPE UK now incorporates Apex Dynamics’ gearboxes widely in its machines and keeps them in stock for new applications. Apex Dynamics’ range of drop-in replacements made it straightforward to replace the previous gearboxes.
Apex Dynamics’ gearboxes deliver the accuracy and robustness required
MPE UK primarily purchases Apex Dynamics’ high-precision planetary gearboxes for its machines. They are suitable for a wide range of industrial applications and are available in a variety of sizes and configurations to meet specific requirements. The gearboxes feature high torque, quiet operation and precision helical gearing. Each comes with the company’s standard five-year warranty, which includes seals and bearings.
Hodgkiss adds: “Apex Dynamics has provided us with excellent lead times and the robust, accurate products we need. The quality has never reduced, and we have been supplied with gearboxes at good prices. While the warranty is reassuring, we have never needed to use it and the overall accuracy and torque are great.
“We plan to continue the partnership long into the future, as we find the gearboxes excellent and the Apex Dynamics team very, very approachable. It’s always good to catch up with them at trade shows and we know if we phone them, they will get the job done. When we first started working with Apex Dynamics, the range was quite limited, but they are releasing new products all the time and always have what is needed.”
Malcolm Hillary, northern region sales manager at Apex Dynamics UK, says: “We have developed a strong relationship with MPE UK. They are a great company to work with, and we have been able to supply them with the gearboxes they need when they want them. Our customers know that we will always do our best to provide them with the best products and advice we can, as quickly as possible, and that’s why a growing number of UK companies are switching to us.”
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